Privacy Policy

1. Information we collect

Depending on how you interact with our website, we may collect information you provide directly, including your name, email address, telephone number, mailing or project address, city, state, ZIP code, organization or company information, project requirements, and information contained in messages or inquiries.

We may also collect technical information automatically, such as IP address, browser and device information, pages visited, referring website, approximate geographic location, and website interaction information.

2. How we use personal information

We may use information to respond to inquiries; provide requested information; prepare quotes and project proposals; communicate regarding potential or existing projects; connect you with an appropriate Park Planet representative; provide information about playgrounds, shade structures, furnishings, and related services; provide requested catalogs, plans, or resources; send newsletters or marketing communications where permitted; improve our website and services; understand website usage and performance; protect the website; maintain business records; comply with legal obligations; and protect our rights.

3. Marketing communications

If you subscribe to Park Planet email updates, we may send information about new products, project inspiration, industry resources, company updates, catalogs, services, promotions, and other business communications. You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

4. How we share information

We may share personal information when reasonably necessary to operate our business, including with website hosting providers, website and technology service providers, email and marketing providers, analytics providers, customer relationship management systems, professional advisors, contractors or service providers assisting with projects, representatives responsible for responding to your inquiry, and government authorities or other parties when required by law.

5. Business transactions

If Park Planet is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to make the website function properly, remember preferences, understand website traffic, analyze performance, improve user experience, and support marketing activities where applicable. Additional information is provided in our Cookie Policy.

7. Third-party websites

Our website may contain links to third-party websites, including manufacturers, catalog providers, social-media platforms, maps, and other resources. Park Planet does not control third-party privacy practices.

8. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, website, electronic database, or storage system can be guaranteed to be completely secure.

9. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, provide services, maintain records, communicate with you, resolve disputes, comply with legal obligations, and protect our legal rights.

10. Children's privacy

Our website is intended primarily for organizations, businesses, schools, municipalities, HOAs, and adults involved in planning outdoor recreation projects. We do not knowingly collect personal information directly from children under 13 for the purpose of operating a children's online service.

11. Your privacy rights

Depending on where you live and applicable law, you may have rights concerning personal information, including rights to know what is collected, request access, request correction, request deletion, opt out of certain sale or sharing, opt out of certain targeted advertising activities, appeal certain privacy decisions, and receive information about processing.

12. California privacy rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), depending on whether and how the law applies to Park Planet. See the California Privacy Notice.

13. Exercising privacy rights

To submit a privacy request, contact sales@parkplanet.com. You may also write to Park Planet. Counsel still needs to insert the legal business name and mailing address. We may need to verify your identity before completing certain requests.

14. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, or legal requirements. When we update it, we will update the effective date.

15. Contact us

Park Planet — sales@parkplanet.com — California: 530-244-6116 — Toll free / Midwest: 877-473-7619.